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JOB POSTINGS:

CenturyLink job: MGR AREA OPERATIONS II-Q

CenturyLink is notifying you of a new job opening in your area. Please share with your job seeking clientele, and put it up on your job website (if you have one). Thank you for supporting equal employment opportunity.

JOB INFORMATION:

COMPANY: CenturyLink
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LOCATION:
COUNTRY: US
STATE: FL
CITY: FORT MYERS
ZIP CODE: 33901
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JOB APPLY URL:
http://prodivnet.com/jobs/mgr-area-operations-ii-q/…
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JOB TITLE:
MGR AREA OPERATIONS II-Q
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JOB DESCRIPTION:

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms.

The Manager Area Operations II will manage the service offerings, repair service and warehouse functions, fleet maintenance and direct sales efforts of the Field operating district and ensures that high-quality, reliable and reasonably-priced services are provided to customers on a timely basis.

Role Responsibilities:
Establishing operational objectives and work plans.
Deliver and grow Enterprise, PRISM and additional residential business product services.
Lead the team to further develop and capture the MDU/bulk business in a heavily concentrated gated/bulk community market.
Provides superior leadership, including the ability to identify key business drivers, influencing others to ensure all installation and maintenance functions are performed to meet and exceed customer expectations and company objectives.
Budget development and accountability for the designated area of responsibility, as well as for the direct leadership and development of a team of supervisors, career professionals and non-exempt associates Manages the operations of a specified geographical area, this includes but is not limited to the management of all field supervisors and technical employees.
The position is responsible to ensure that installation and maintenance service levels are maintained, the operating and equipment budget is created and administered, and product sales are maintained.
The position is also responsible for relationships with local communities and government.
Central point of contact for most consumer, small business and Prism services within the specified footprint in the Phoenix market as well as all partner organizations looking for ownership of customer experiences.
Incumbent has contact with all division departments to coordinate input and completion of projects; to gain information on district expenditures or purchases; keep an open line of communications and resolve employee relation's issues; and to deal with any other matters that need attention.
Additionally, contact with customers and outside contractors to answer questions and resolve problems; with community representatives to promote the Company; and with other telecommunications companies to share information.
Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining a high profile in the community by being active in the Chamber of Commerce, service groups and the City government Work/Consult with Manager Market Development to promote Public Relations in area of responsibility.
Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result Work experience that demonstrates the ability to plan, organize and schedule multiple projects and staff to accommodate rapidly changing priorities and deadlines.


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CenturyLink is an equal opportunity employer. We value a diverse workforce and an inclusive culture.
CenturyLink encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.
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11 hours ago

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JOB POSTINGS:

Gannett job: Full Time Circulation District Manager - The News Press

Gannett is notifying you of a new job opening in your area. Please share with your job seeking clientele, and put it up on your job website (if you have one). Thank you for supporting equal employment opportunity.

JOB INFORMATION:

COMPANY: Gannett
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LOCATION:
COUNTRY: US
STATE: FL
CITY: Fort Myers
ZIP CODE: 33901
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JOB APPLY URL:
http://prodivnet.com/jobs/full-time-circulation-district-manager-the-news-press/…
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JOB TITLE:
Full Time Circulation District Manager - The News Press
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JOB DESCRIPTION:
Gannett/The News-Press has an opening for a District Manager to lead the circulation department.

SUMMARY OF RESPONSIBILITIES

This position has direct distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the Distribution Manager. Responsibility will be for a defined geographic area, comprised of up to 20,000 daily & Sunday distribution, annual revenue of $2 Million and expenses of $1 Million. This includes home delivered, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third party distribution partner contracts. The District Manager may also receive work assignments within many areas of the distribution function, which may include logistics, customer service, and redelivery operations.

The primary role of the District Manager is to achieve company objectives and oversee an independent contractor carrier force. The District Manager will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.

The successful candidate will work flexible hours recruiting, negotiating and maintaining contracts with independent contractors for defined geographical areas. They will also split and realign delivery areas, manage dealer relations, collections/returns, deliver open / down routes and monitor contract performance.

Manage financial and distribution performance metrics for their defined geographic area. Provide input to budgets for the area. Ensure the efficient distribution of products through initiation of route restructuring, consolidation, splits or other means designed to maximize volumes while limiting expense exposure. Work with other District Managers in the same geographic areas to improve efficiencies.

This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, and compliance of all local, state and federal laws. Overall responsibility for insuring product position, rack sales effectiveness, point of purchase material application, timely reporting, accounts receivable and adjustments. Manage product integrity (ABC/insert verification), field verification of TMC, bonding, and letters of credit. Managing drop times, delivery sequence/schedules, and contingency planning.

This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area.

Strong management and training experience, good math and computer skills. Will manage home delivery and single copy operations in terms of total number of subscribers, number of wholesalers and collections. Will also be responsible for expense management in terms of delivery expense, subsidy and part-time staffing hours.

EDUCATION/EXPERIENCE

A minimum of two years of supervisory, distribution and/or sales experience is required. A high school education is necessary; a college education will help in advancement opportunities. A good motor vehicle report, valid driver's license, dependable automobile, and liability insurance are necessary for this position. Distribution or circulation experience preferred.

KNOWLEDGE, ABILITIES AND SKILLS

1. Solid working knowledge in operations, systems, and sales
2. Ability to work as part of a team, with minimal daily supervision and high degree of self-motivation.
3. Strong PC skills including word processing and spreadsheet applications.
4. Excellent oral and written communication skills.
5. Strong leadership ability to lead a mixed workforce of employees and independent contractors spread out across several different markets
6. Ability to problem solve, resolve issues & complaints, demonstrate sound reasoning, exercise judgment, and make decisions.

UNIQUE JOB REQUIREMENTS AND CHARACTERISTICS

(Consider certification and licensing requirements, special tools and materials used to perform job responsibilities, unique hours and days required for the position and job environments not in an office setting.)

This position requires an individual who is able to perform 7-day-a-week distribution responsibilities. The individual must be available at any time as the situation warrants. Job responsibilities include Sunday and early morning deliveries.

GENERAL DESCRIPTION OF DUTIES

Description of Job Responsibilities

Percentage of Time Required
1. Ensure the efficient, accurate and timely distribution of products through specific assignments involving route restructuring, consolidation, splits, divisions, optimization or other means, designed to maximize volumes while limiting expense exposure. Recruit and properly orientate quality contractors and ensure that verification programs are in place and audit goals for the assigned area are met or exceeded 40%
2. Ensure goodwill between company and independent contractors and confirm compliance with contract terms, taking appropriate action, under the guidance of the Distribution Manager, when contract terms are violated. Responsible for upholding independent contractor performance standards for customer service, and to ensure that all products are delivered by the proper time and in the proper condition as called for in the contract. 15%
3. Responsible for ensuring customer/subscriber satisfaction with delivery of all products, managing dealer relations, collections/returns, and deliver open / down routes. Daily subscriber follow-up on hot service complaints and weekly contractual performance reviews with contractors, Provide recommendations to supervisor for service improvements 15%
4. Responsible for supporting single copy rack sales (and newsstand, when requested), including product positioning/merchandising, placement, inventory control, and outlet growth 15%
5. Other related duties as assigned, including transportation, customer service, special projects, redelivery operations and the timely submission of daily and weekly administrative paperwork. 15%

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Gannett is an equal opportunity employer. We value a diverse workforce and an inclusive culture.
Gannett encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.
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1 day ago

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