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Wawa, Inc. job: General Manager

Wawa, Inc. is notifying you of a new job opening in your area. Please share with your job seeking clientele, and put it up on your job website (if you have one). Thank you for supporting equal employment opportunity.


COMPANY: Wawa, Inc.
CITY: Fort Myers
ZIP CODE: 33916
General Manager
The General Manager (GM) is responsible for the management of the entire store operation. The GM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. The GM will select, develop and effectively lead a highly engaged team. The GM ensures an exceptional customer experience that supports our vision to become "fast casual to go with world class convenience". Principal Duties: Supervise the day-to-day task assignments and performance of all management and associates.
Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
Manage all matters relating to associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management.
Ensure execution of established safety, security, quality, and store operations policies, procedures, practices and programs.
Analyze results and trends and prepares action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all plans.
Ensure future growth by executing a defined strategy to deliver the long range plan.
Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
Ensure profitability.
Requirements: Leadership experience in a fast-paced retail, food service, or fuel environment Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Ability to multi-task
Bachelor's degree in business or related discipline preferred Experience, skills and abilities consistent with Wawa Core and Leadership competencies:
Servant Leadership
Partners and Collaborates
Understands People
Holds People to High Standards
Coaches and Develops Others
Drives Process Excellence
Models Positive Impact
Lives the Wawa Values
Availability to work all shifts, weekends, and holidays, based on business needs Ability to learn and utilize the store's computer applications Must be at least 18 years old to be considered for this position Position based on a 46.75 average hours work week
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10 hours ago  ·  

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